Terms & Privacy
Last updated: December 2025
Terms of Service
- Acceptance of Terms: By using the Nexus Vault Discord bot and website, you agree to these Terms of Service and our Privacy Policy.
- Bot Usage: The bot is provided for facilitating game item trading, support, and order management. You must comply with Discord's Terms of Service and Community Guidelines.
- Prohibited Activities: Do not use the bot for illegal, fraudulent, or abusive activities. Spamming, harassment, or attempts to exploit the bot are strictly prohibited.
- Marketplace Transactions: All trades and purchases are subject to verification and may require proof of payment. Nexus Vault is not responsible for losses due to user error, scams outside our platform, or third-party actions.
- Support and Disputes: For support, use the designated ticket system. Disputes will be handled by staff; decisions are final.
- Changes and Termination: We reserve the right to update these terms or terminate access to the bot and website at any time.
Privacy Policy
- Information Collection: The bot and website may collect Discord user IDs, usernames, order details, and support messages for transaction and support purposes.
- Use of Information: Data is used to process orders, provide support, and improve bot functionality. We do not sell or share your information with third parties except as required by law.
- Data Security: We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure.
- User Rights: You may request deletion of your data by contacting staff. Data related to completed transactions may be retained for record-keeping.
- Policy Updates: We may update this policy; changes will be posted in the Discord server or website.